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1 . ENTER YOUR ADDRESS
2 . SELECT YOUR NBN® PLANS
$75
Monthly
NBN® 25/10
Typical evening speed
(7pm-11pm)
24 Mbps | 8 Mbps | |
---|---|---|
DOWNLOAD | UPLOAD |
Terms & Conditions
Critical Information Summary
3 . WOULD YOU LIKE TO INCLUDE A MODEM/ROUTER?
4. VIEW YOUR RESULTS
TOTAL MONTHLY COST
$95 / month with no connection fee
plus upfront $299 + shipping
Why Telsim Broadband?
Switch to the best high-speed broadband internet to enhance your browsing experience by twice the speed.Â
NBN Speed Options
Explore diverse speed choices for every household need. Upgrade your online experience for homes with numerous users and immense usage with our high-speed internet plans.
Flexible NBN Plans
Flexibility in your NBN plan. Change your plan without any fee. You can either keep your existing phone number or get a new one during signup.
Perfect for Renters
Flexible plans without any lock-in contracts. Be a renter or home owner, we've got you covered.
Great service, 7 days a week
Our dedicated support team is available 7 days a week to assist you. Our team is equipped to resolve any issues as soon as possible.
Endless Possibilities, Unlimited Data
Enjoy a stress-free browsing experience with our unlimited data plan. No more worrying about data caps or overage charges; explore the online world at your own pace.
Effortless Setup
Experience the convenience of easy and fast setup, ensuring you're connected in no time. Our user-friendly installation process eliminates the hassle of getting started without delays.
GET IN TOUCH WITH OUR SUPPORT TEAM
Have a question? Get in touch with our team now. Shoot us a message, visit our help center to find answers to frequently asked questions, or give us a call on 123456Â
Frequently Asked Questions: NBN Service
 The National Broadband Network (NBN) is a national communications infrastructure currently being built by nbn™ on behalf of the Federal Government
 NBN Co has scheduled the rollout of the network around the country. To find out when your area will be covered by the NBN, you can check the NBN Co’s coverage map.Â
 You can sign up for Telsim NBN service when it becomes available in your area. To check for availability, please enter your address here.Â
If you live in an area where the NBN has been rolled out and you wish to keep your landline or Internet service, it is necessary to switch to the NBN before the copper-based services in your area are disabled. This typically occurs approximately 18 months after the NBN becomes available in your area.Â
However, if you live in an area where NBN Fixed Wireless has been rolled out, you are not required to switch to the NBN. Copper-based services will not be disabled in Fixed Wireless areas. Nevertheless, we recommend making the switch to the NBN to take advantage of the faster speeds it offers.Â
 In most cases, Australians will need to transition their home phone services to the NBN® as the existing infrastructure for landline services will be phased out approximately 18 months after the NBN® becomes available in an area. However, you can still retain your existing home phone number by porting it to new home phone plans provided by your NBN® service provider. It’s important to note that with the NBN®, your phone handset needs to be connected to your modem.Â
However, if you live in an area where NBN Fixed Wireless has been rolled out, you are not required to switch to the NBN. Copper-based services will not be disabled in Fixed Wireless areas. Nevertheless, we recommend making the switch to the NBN to take advantage of the faster speeds it offers.Â
The ability to keep your landline using the existing copper connection depends on the specific NBN® technology you are connected to. It is recommended to consult with your NBN® service provider to determine the options available for your particular situation.Â
 If you have an NBN® compatible modem that is not locked to your previous provider, we can assist you in reconfiguring it for our service. Please contact us at_____________, and our team will be happy to help you with the setup.Â
Alternatively, we offer the NF20MESH gateway, which is a modem/router suitable for all fixed line connection types. It supports Wi-Fi 6, providing enhanced device capacity compared to Wi-Fi 5. If you have areas with weak Wi-Fi coverage, you can pair the NF20MESH with NS-02 Mesh Satellite points for extended coverage.Â
 For those who prefer Google Nest, it is compatible with multiple mesh points, allowing for a stronger Wi-Fi signal throughout your home. Google Nest also incorporates Google Assistant, offering additional assistance and the ability to set up a smart home system. Please note that Google Nest works with HFC/FTTP/Fixed Wireless services, but you will need a separate modem for FTTN/FTTB connections. If you have opted for Google Nest, you can refer to our setup guide or reach out to us at …………………… for further assistance.Â
You can find setup guides on our website, and we offer a range of hardware options to help you get connected to your new service.Â
The speed of your NBN® connection depends on several factors, including the technology type in your area, your modem/router, and your chosen plan. Actual speeds may vary due to external factors such as in-building wiring.Â
Telsim offers various high-speed plans in your area based on your needs. You can find out which plan is suitable for you and your family by visiting their website.Â
 In some areas with Fibre to the Node (FTTN) technology, you may be able to unlock faster speeds by upgrading to Fibre to the Premises (FTTP). You can check if you qualify for a $0 fibre upgrade through the available resources.Â
To understand the speeds you can expect, it’s essential to consider the specific technology used by NBNCo in your area. This could include fibre optic cables, wireless towers, Fibre to the Node, Fibre to the Premises, or fixed wireless.Â
When you’re ready to get connected, you can explore plan offerings and sign up online.Â
 The actual throughput speeds of the NBN may vary and could be slower due to several factors, including the type and source of the content being downloaded, hardware and software configurations, the number of users simultaneously using the network, and the performance of interconnecting infrastructure not operated by TPG. Wi-Fi-connected devices may experience slower speeds compared to those connected by Ethernet cable. For customers on FTTB and FTTN, the maximum line sync speed will be provided once available. If you are on a higher speed NBN plan, you have the option to downgrade to a lower speed plan without any penalties.Â
The NBN network utilizes a mix of access technologies to provide fast and reliable internet service across Australia. The specific access technology used to connect your home or business to the NBN network depends on your location.Â
TPG delivers NBN services using the following access technologies:Â
- Fibre to the Premises (FTTP): Fibre-optic cable is run from a fibre node directly to the end-user premises, delivering fast broadband.
- Fibre to the Node (FTTN): Fibre-optic cable is run to a neighbourhood node/cabinet, and the existing copper network is used from there to connect to the end-user premises, providing access to fast broadband.
- Fibre to the Building (FTTB): Fibre-optic cable is run to the basement of multi-dwelling units (apartment blocks), and the existing copper wire is used to connect to the end-user premises, delivering fast broadband.
- Fibre to the Curb (FTTC): Fibre-optic cable is run to an outdoor pit near the end user’s premises, and the existing copper network is used from there to connect to the end-user premises, providing access to fast broadband.
- Cable/Hybrid Fibre Coaxial (HFC): This network technology combines fibre and coaxial cable to connect homes to the NBN network, enabling access to fast broadband services.
- Fixed Wireless: NBN Fixed Wireless services are delivered through radio communications from an nbnâ„¢ Fixed Wireless facility to a small outdoor antenna attached to your premises. This technology utilizes LTE or 4G technology and is designed to provide consistent bandwidth to a fixed number of premises within each coverage area. Unlike mobile wireless services, the speed in a Fixed Wireless network remains relatively steady even during peak times of use.
If you are renting and interested in getting the NBN, the process may vary depending on the type of NBN technology available in your area.Â
- NBN Fibre to the Premises (FTTP): If your rental property is eligible for FTTP, you will need to obtain permission from the property owner to install NBN equipment in your premises. We suggest discussing the installation of Telsim NBN service with your property manager or landlord.
- Fixed Wireless: For Fixed Wireless, you may still need permission from the property owner to install the necessary outdoor antenna for the service. It is advisable to communicate with your property manager or landlord regarding the installation process.
It’s important to engage in a conversation with the property owner or management to ensure they are aware of the NBN installation requirements and to obtain their permission before proceeding with the installation of NBN services.Â
The Network Boundary Point refers to the specific location where Telsim is responsible for delivering the NBN service. The Network Boundary Point varies depending on the type of NBN access technology used to provide the service.Â
- FTTN/FTTC: The Network Boundary Point is typically the first telecommunications outlet, which can be the first wall socket in a freestanding premises (e.g., house) or your side of the Main Distribution Frame (MDF) in a multi-dwelling unit (e.g., apartment)
- FTTP: For FTTP connections, the Network Boundary Point is your side of the user network interface on the NBN Co’s provided NBN Connection Box or Network Termination Device.
- FTTB: In the case of FTTB, the Network Boundary Point is your side of the Main Distribution Frame (MDF). The MDF is a small telecommunications room located in a common area within your block. This primarily applies to apartments, office blocks, or larger business premises.
- HFC: For HFC connections, the Network Boundary Point is the UNI-D port on the NBN Connection Box installed inside your premises.
- Fixed Wireless: With Fixed Wireless connections, the Network Boundary Point is your side of the user network interface on the nbnâ„¢ provided NBN Connection Box or Network Termination Device.
 It’s important to understand the Network Boundary Point as it determines the responsibility of Telsim in delivering the NBN service to that specific location within your premises.Â